Privacy Policy

Maps Accelerator ("we", "us", "our") provides marketing services to UK roofing businesses. This notice explains what personal data we collect, why we collect it, how long we keep it and the rights you have. It applies to this website (mapsaccelerator.com) and to the free business audit request form.

Who we are

We are Maps Accelerator, a small remote agency. We are the data controller for the personal data described in this notice. We do not publish a postal address. To contact us about anything in this policy, email your business email.

What we collect

• Business name — what you type into the free audit form.
• Email address — what you type into the free audit form.
• Basic technical data — privacy-friendly analytics that does not use cookies and does not identify you personally, such as approximate region, device type and referring page.

We do not ask for your home address, payment details or any special category data. We do not use tracking scripts, advertising cookies or third-party tags on this site.

Why we use your data and our lawful basis

• Consent — when you tick the consent box on the audit form, we use your details to carry out the audit and send it to you, along with related emails about your Google Business Profile and our service. You can withdraw this consent at any time.
• Legitimate interests — to respond to enquiries, deliver and improve our service, keep records of our business, prevent fraud and abuse, and defend legal claims. We only rely on legitimate interests where they are not overridden by your rights.

Who processes data for us

We use a small number of service providers. Each acts on our instructions and is required to keep your data secure.

• Website hosting and analytics — hosting our site on a global content delivery network, with privacy-friendly, cookie-free analytics.
• Email sending — delivering your audit and related emails, and storing your contact details so we can stay in touch.
• Customer relationship management (CRM) — recording audit requests so we can follow up and keep a record of what we sent you.
• Messaging service for internal notifications — sending us an alert when a new audit request arrives.

International transfers

We operate remotely and outside the UK. Some of the providers listed above may process your data in countries other than the UK, including outside the UK and European Economic Area. Where that happens we rely on appropriate safeguards, such as standard contractual clauses or an adequacy decision, and we take reasonable steps to protect your data in line with UK GDPR.

How long we keep your data

We keep the details you submit for as long as needed to provide your audit, to follow up on it and to meet our legal, accounting and record-keeping obligations. Marketing contact details are kept until you ask us to delete them or you unsubscribe, after which we keep a minimal record so we do not contact you again. Aggregated, non-identifying analytics data is kept indefinitely in anonymised form.

Cookies

This site sets no cookies. The analytics we use is privacy-friendly, does not use cookies and does not build advertising profiles. Your browser may still make ordinary technical requests to load the page, and our hosting provider processes those for security and performance.

Your rights

Under UK data protection law you have the right to:

• be told how we use your data (this notice);
• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data;
• object to processing based on legitimate interests;
• withdraw your consent at any time, without affecting processing carried out before you withdrew it.

To use any of these rights, email your business email from the address you used on the form. We will respond within one month. We may need to verify your identity before acting on a request.

How to unsubscribe

Every marketing email includes an unsubscribe link. You can also unsubscribe at any time by emailing your business email with "unsubscribe" in the subject line.

Complaints

You have the right to complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how we have handled your data. You can find guidance and contact details at ico.org.uk. We would appreciate the chance to resolve any concern first, so please contact us before complaining if you can.

Changes to this policy

We may update this notice from time to time. If we make a meaningful change, we will update the "Last updated" date at the top of this page. The version published here is the current one.